We know the importance of your personal information and safety. Our privacy policy outlines what we do with your personal information and our effort to secure it. The policy also explains where we store all the information about you and educates you about your rights over any personal information we collect when you use our website.

What Information Do We Collect?

  • Your name, address, contact details, email address, postal and billing address, etc. 
  • Your account login information.
  • Track any device you have used to access our website (such as your device’s make and model or IP address) and how you use our Services. 
  • Information about the services we provide 
  • Any extra information you choose to provide

How Is Your Personal Information Collected?

We at Whatisvape use different methods to collect your personal details:

  • Direct Interactions: You may provide us with your identity and contact information by filling out forms or communicating with us by post, phone, email, or otherwise. 
  • Automated Technologies: when you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. 
  • Third-party: We can receive your data via various third parties and public sources.

How Do We Use Your Personal Data?

We can only use your personal data when the law allows us to. Most commonly, we will use your data in the following scenarios:

  • Where are we required to perform the contract we are about to enter into or have entered into with you?
  • Where it is vital for our fair interests, and your interests and rights do not hamper those interests.
  • Where do we need to concede with legal or regulatory obligations?

How Long Will We Use Your Personal Data?

We at Whatisvape can only retain your data for as long as necessary to fulfill the purposes we collected it in the first place, including to satisfy any legal, accounting, or reporting requirements. If you have any issues, you can ask us to delete your data: see the requested erasure below for more information. In some situations, we may anonymize your personal information for research or stats, in which case we may use this information indefinitely without further notice to you.

How Do We Use Cookies?

Our website employs cookies to differentiate you from other website users. This allows us to provide you with a good experience when you browse our website and authorizes us to improve our site. After your approval, a cookie is a small file of letters and numbers that we hold on your browser or your computer’s hard drive. Cookies include information that is shared on your computer’s hard drive.

Who Might We Share Your Personal Data With?

We may share your data with the third-party providers who help us with surveys, campaigns, events, and petitions. We can also share your no personal aggregated information with third parties for analytics and stats purposes. 

Your Rights: 

You have the right to access our personal information about you in multiple situations. This is sometimes known as a ‘Subject Access Request’. We will provide you with personal information within a month if we agree to provide it. It may take us longer than usual if your request is complicated or you have multiple requests; in this case, we will inform you and keep you updated.

Legal Disclaimer:

Whatisvape safeguards the right to disclose your personal information in compliance with the law and when it is essential to protect our rights or adhere to a court order or judicial proceeding.


We take security actions to protect your information, including:

  • We enforce access controls to our information technology. ID verification and logical segmentation and physical separation of our systems and information;
  • We restrict access to our buildings to those that we believe are entitled to be there.
  • We never ask you for your passwords;
  • We advise you not to enter your password into an email or after tracking a link via an email.

Your Consent

If you access our website, you automatically agree to our terms and conditions and safety policy.